Your operations, on reflex.
Reflex builds AI agents that automate busywork, qualify leads, resolve tickets, and streamline your operations.
Trusted by operations teams at 120+ fast-moving companies
Everything your team does twice, automated once.
If a task follows a pattern and happens every week, an agent can probably do it — faster, around the clock, and with a perfect memory.
Lead qualification
Score, enrich and route every inbound lead in seconds.
Customer support
Resolve routine tickets in 40+ languages and escalate the rest.
Document processing
Read invoices, contracts and forms with field-level accuracy.
Data sync
Keep your CRM, ERP and spreadsheets in perfect agreement.
Reporting
Narrated weekly reports and instant answers to any data question.
Scheduling
Book, move and confirm meetings without the back-and-forth.
Finance operations
Reconcile transactions and chase missing receipts automatically.
Internal copilots
Give every team an assistant that knows your playbooks.
Agents built around how your business actually works
Five ways we put AI to work — each scoped, built and run by our team, with a human in the loop wherever it matters.
AI Sales Agents
Agents that research every inbound lead, score intent, write the first reply and book the meeting while your reps sleep.
Customer Support Agents
Support agents trained on your docs and past tickets that resolve the routine and route the rest with full context.
Workflow Automation
End-to-end automations across your stack — from invoice processing to onboarding — with AI where judgement is needed.
Data & Reporting Agents
Agents that pull from your warehouse, CRM and spreadsheets to deliver the numbers your team asks for — before they ask.
Custom AI Builds
Bespoke agents, internal copilots and AI features designed, built and run by our engineers for your exact workflow.
Watch a workflow run itself
Inputs arrive from everywhere. Reflex reads them, decides what to do and acts — then tells the right people. This is a lead-to-meeting flow, running live.
< 5 min
Speed to lead, day or night
24/7
Coverage without a night shift
100%
Of agent actions logged and reversible
From first call to fully automated in weeks, not quarters
A focused, four-step engagement with a clear success metric. You see working software in week three, not a slide deck in month three.
01
Week 1
Audit
We map your workflows, measure today’s baseline and pick the automations with the fastest payback.
02
Week 2
Design
We design the agent, its guardrails and the hand-offs to your team — and agree on success metrics.
03
Weeks 3–5
Build
We build, test against hundreds of real examples and launch with a human in the loop.
04
Ongoing
Optimise
We review quality weekly, expand autonomy as the numbers prove out and keep improving.
Measurable outcomes, not science projects
Every engagement starts with a baseline and ends with a number. Here’s what that looked like for a few of our clients.
Logistics
Northbeam Logistics
How Northbeam cut exception handling from 2 days to 40 minutes
94%
exceptions auto-resolved
40 min
average resolution time
Healthcare
Lumen Health
A support agent that answers 68% of patient questions — safely
68%
conversations resolved
6 sec
median first response
Fintech
Quanta Finance
Month-end close, five days faster
5 days
faster month-end close
99.2%
auto-match accuracy
tasks automated every month
median payback period
of clients renew after year one
Plugs into the tools you already use
Reflex agents work inside your existing stack — 120+ native connectors, plus anything with an API. No rip-and-replace, no new logins for your team.
Scoped, least-privilege access to every system
Two-way sync with your CRM, helpdesk and ERP
Custom connectors built in days, not months
Enterprise model agreements with zero data retention, encryption everywhere and agents that can only touch what you allow. Security isn’t a feature we add — it’s how we build.
SOC 2 Type II
Independently audited controls across infrastructure, access and change management.
Zero data retention
Model providers never store or train on your data. Ever.
Region-locked hosting
Deploy in the EU or US, in our cloud or yours, with private networking.
Full audit trail
Every agent action logged, explainable and reversible for compliance reviews.
Simple plans. Serious results.
One fixed build fee, then a monthly plan that covers hosting, monitoring and continuous improvement. No per-seat fees, no surprise usage bills.
Teams that run on Reflex
Operators, finance leads and support heads on what changed after their first agent went live.
The agent handles 300 carrier emails before we log in. The five that matter are waiting in Slack with a recommendation.
Elena Volkova
COO
·
Northbeam Logistics
The guardrails sold us. Anything clinical goes straight to a nurse with full context — everything else is answered in seconds.
Arjun Mehta
VP Customer Experience
·
Lumen Health
Every lead gets a researched reply in minutes, and my reps walk into calls already knowing the account.
Sofia Laurent
Head of Revenue Ops
·
Helix Commerce
Our controllers review instead of reconcile. We closed the books five days faster in the very first month.
Tom Brennan
CFO
·
Quanta Finance
Our agent rebooks a missed connection at 3am in Portuguese, and we wake up to a five-star review.
Aisha Bello
Founder
·
Orbit Travel
Technicians talk for two minutes on the drive back, and the report is better structured than anything they typed.
Kenji Morita
Director of Operations
·
Stratos Energy
Reflex didn’t just ship an agent — they redesigned how our team and the agent work together. That’s why it stuck.
Lucia Fernandes
Head of Support
·
Veridian Retail
Six weeks from kickoff to production, with evaluations from day one. The most professional AI team we’ve worked with.
Noah Fischer
CEO
·
Kinetic Labs
Questions, answered
Everything you need to know before your first call. Can’t find what you’re looking for? Our team replies within a day.
How long does a typical project take?
Do we need technical people on our side?
Which tools and systems can you connect to?
What happens when the agent makes a mistake?
Is our data used to train AI models?
Are you SOC 2 and GDPR compliant?
Put your operations on reflex.
Tell us where your team loses the most time. We’ll show you what an agent could take off their plate — and what it would save — in one call.