Reflex is a team of operators and engineers who spent a decade drowning in busywork — then learned how to hand it to AI, safely. Now we do it for growing companies.
Maya ran operations at a fast-growing logistics company, where her best people spent their days copying data between tools. Daniel built machine-learning platforms and kept wondering why none of it reached the people doing the work.
In 2023 they automated their own back office with AI agents — and never looked back. Today Reflex is 28 people across London, New York and Lisbon, running agents for teams in logistics, healthcare, finance and commerce.
tasks automated every month
median payback period
of clients renew after year one
We measure success in hours saved and revenue won, not in prompts written.
Agents propose, people decide — until the numbers say otherwise.
The best automation is the one nobody notices because it just works.
You own everything we build, documented so your team can run it.
A small senior team that designs, builds and runs every agent we ship — no hand-offs to juniors, no outsourcing.
Leads wait hours for a reply
Data copied between tools by hand
Reports assembled every Monday
Tickets pile up overnight
Knowledge lives in people’s heads
Hiring to keep up with volume
Every lead answered in minutes
Systems that stay in sync on their own
Narrated reports waiting at 8am
Routine tickets resolved instantly
Playbooks agents follow every time
Growth without growing headcount
Operators, finance leads and support heads on what changed after their first agent went live.
The agent handles 300 carrier emails before we log in. The five that matter are waiting in Slack with a recommendation.
Elena Volkova
COO
·
Northbeam Logistics
The guardrails sold us. Anything clinical goes straight to a nurse with full context — everything else is answered in seconds.
Arjun Mehta
VP Customer Experience
·
Lumen Health
Every lead gets a researched reply in minutes, and my reps walk into calls already knowing the account.
Sofia Laurent
Head of Revenue Ops
·
Helix Commerce
Our controllers review instead of reconcile. We closed the books five days faster in the very first month.
Tom Brennan
CFO
·
Quanta Finance
Our agent rebooks a missed connection at 3am in Portuguese, and we wake up to a five-star review.
Aisha Bello
Founder
·
Orbit Travel
Technicians talk for two minutes on the drive back, and the report is better structured than anything they typed.
Kenji Morita
Director of Operations
·
Stratos Energy
Reflex didn’t just ship an agent — they redesigned how our team and the agent work together. That’s why it stuck.
Lucia Fernandes
Head of Support
·
Veridian Retail
Six weeks from kickoff to production, with evaluations from day one. The most professional AI team we’ve worked with.
Noah Fischer
CEO
·
Kinetic Labs
Tell us where your team loses the most time. We’ll show you what an agent could take off their plate — and what it would save — in one call.
